Privacy Policy

Information We Collect

Account Information

• Name, email address, phone number
• Business name and address
• Payment information (processed securely by Stripe)

Usage Information

• Pages visited, features used
• Device type, browser, IP address

Business Data

• Invoice and client details (MyInvoiceLah)
• Booking information (MyBookingLah)
• Property and tenant information (MyPropertyLah)

How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and subscriptions
• Send booking confirmations and reminders
• Communicate important updates
• Respond to support requests
• Comply with legal obligations

Data Protection

We protect your data through:

• Encrypted connections (SSL/TLS)
• Secure payment processing via Stripe
• Regular security updates
• Limited employee access

Your Rights (PDPA)

Under Malaysia's PDPA, you have the right to:

• Access your personal data
• Correct inaccurate data
• Withdraw consent
• Request data deletion

To exercise these rights, contact us at support@myinvoicelah.com.

Third-Party Services

We use:

• Stripe — payment processing
• Vercel — hosting
• Resend — email notifications
• Microsoft Clarity — optional analytics: session recordings and heatmaps of how the site is used, with text and form contents masked. Clarity is only loaded if you accept in the cookie banner. When it runs, it sets cookies on this site (_clck, _clsk) and Microsoft sets its own identifiers, including on bing.com, which Microsoft may use for its own purposes such as advertising; see Microsoft’s privacy statement
• APX Connect — the website chat; only loads after you accept in the cookie banner; messages you type into the chat are stored by APX Digital Solutions to answer you

Data Retention

We retain your data for as long as your account is active. You may request deletion at any time.

Cookies

Essential cookies — always on, because the site cannot work without them:

• Keep you logged in
• Remember your preferences
• Remember your cookie choice (kept in your browser’s local storage)

Optional — off unless you accept in the cookie banner:

• Microsoft Clarity measures how the site is used. These are not essential cookies: if you decline, Clarity is never loaded and sets nothing.
• The website chat (APX Connect) loads only after you accept. If you decline, it is never loaded.
• If you accept, you can change your mind at any time.

Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email.

Contact Us

APX Digital Solution
Email: support@myinvoicelah.com